// carmen nel · the discipline behind the deploy

Most AI content sells the demo. I publish what holds in production.

Prompt discipline, enterprise AI governance, and the practical side of low-code AI on the Microsoft stack. Written from inside real deployments, with the trade-offs left in.

Read the latest
EVERYTHING WE KNOW REVIEW VERIFY WHAT SHIPS
2 of 5 levers published 3 deployment layers 14 pieces in all

// the series

One argument, written one lever at a time

The writing is not a stream of posts. It is two tracks that build on each other, and you can see exactly where each one has got to.

Prompt discipline · five levers

  • 01 Intent Published
  • 02 Context Published
  • 03 Boundaries Next
  • 04 Examples Drafting
  • 05 Verification Drafting

Deployment · three layers

Latest writing

Every piece names what the recommendation costs. Case studies are composites, so no client is ever identifiable.

15 Sep 2026 · Lever 02 · deep dive Context: The Subtractive Discipline Context is a per-call cost, not a setup cost. 7 min 3 Sep 2026 · Layer 02 · teardown The Agent That Could Not Leave Pilot Five decisions that get an agent out of pilot. 6 min 7 Jul 2026 · Lever 01 · deep dive Intent: The First Sentence That Decides What Your Prompt Costs One plain sentence, and the three-year-old test. 8 min 12 May 2026 · Framework · framework Prompt Discipline: The Five Levers Behind Production-Ready Enterprise AI Five levers, and a scorecard for any prompt. 6 min 11 Jun 2025 · AI The First Time I Trusted AI to Make a Decision for Me There’s a quiet moment that happens when you first build something with AI. You’ve tested it. It works. You know what it’s supposed to do. But then the… 2 min > All writing

// the day job

When reading about it is no longer enough

I write here. The delivery happens at CN Consult, a small senior team working on the systems large organisations actually run on. Architecture through delivery, with no layer of account management between you and the work.

Start a conversation

  • 01Microsoft 365 & SharePointDigital workplace, internal comms
  • 02Power Platform & automationApplications, workflow, data
  • 03Servicely & ServiceNowHR and IT service management
  • 04AI engineering & governanceFrom policy to production